Quality Management Policy

We have established the Mitsubishi Heavy Industries Group Quality Management Policy. Through the continual improvement of our Quality Management System (QMS), we aim to provide safe, reliable products and services, while upholding sincere manufacturing practices, thereby uniting our commitment to contribute to customer satisfaction and the sustainable growth of society.

This policy conveys our core message:
"Driven by quality, committed to respond to the world's expectations."
Based on the corporate philosophy expressed in Our Principles, the policy sets forth the following three commitments:

Mitsubishi Heavy Industries Group Quality Management Policy

"Driven by quality, committed to respond to the world's expectations."

01

We will provide safe, solid products and reliable services that meet customer needs and promote sustainable growth in society.

Demonstrates our commitment to contribute to social progress through the quality and purpose embedded in our products and services.

02

We will each uphold integrity, fairness, and ethics when performing duties to instill a sense of trust in our customers.

Demonstrates our commitment to delivering reassurance and peace of mind to our customers through unwavering sincerity.

03

We will strive for the highest level of quality by continually improving our Quality Management System.

Demonstrates our commitment to maximizing the effectiveness of the QMS and building world-class quality that earns global trust through continuous reviews and enhancements.

Purpose of Establishment

To realize our shared commitment across the Mitsubishi Heavy Industries Group to contribute to society through sincere manufacturing and the continual improvement of our QMS, we have established the following fundamental principles on quality.

  1. Execution of sincere manufacturing practices

    To fulfill our social responsibility by ensuring transparency and compliance in manufacturing, achieved through operations conducted with integrity and ethical awareness.

  2. Provision of safe and reliable products and services

    To continuously deliver products and services of assured safety and quality that meet customer expectations, through the ongoing improvement of the QMS.