MHIA Launches New Customer Portal to Centralize Machine Information and Service Resources

MHIA Launches New Customer Portal to Centralize Machine Information and Service Resources

Mitsubishi Heavy Industries America (MHIA) Corrugating Machinery Division (CMD) has launched a new Customer Portal designed to give existing customers centralized, secure access to critical machine and service information.

The MHIA Customer Portal brings together key resources in one location, including parts, operation, and maintenance manuals; service call logs and reports; service schedules; and parts quoting. By consolidating this information, the portal helps customers more easily manage equipment documentation, service history, and ongoing maintenance needs.

Looking forward, MHIA is committed to further enriching its digital offerings, with the development of the EVOL AR Library for the EVOL 115. Tailored procedures are currently being added to ensure users have access to the most relevant and up-to-date instructions for their equipment.

“Our goal with the Customer Portal is to make it easier for customers to access the information they need to support day-to-day operations and long-term equipment performance,” said Christine Little, Director of Sales at MHIA CMD. “This platform creates a single point of access for essential machine and service resources.”

The portal is available to existing MHIA customers and will continue to expand with additional functionality over time. Customers interested in registering can request access by emailing [email protected]. Once registered, users will receive login instructions and onboarding support.

For more information about the MHIA Customer Portal or customer support services, visit mhiacorr.mhi.com or contact [email protected].