Our Specialty

World Class Automated People Mover System manufactured by Mitsubishi Heavy Industries, Ltd.

Crystal Mover APM System is:

  • Safe
  • Clean
  • Reliable
  • Flexible
Exclusive Entity to perform O&M and After Services Businesses of Crystal Mover APM System in USA with full support of Mitsubishi Heavy Industries, Ltd.
24/7 Non-Stop Operation Services for Airport Passengers
Full Maintenance Work for Entire APM System, Vehicle, Power Supply, Signaling System, Communication Systems, Platform Screen Door and other Mechanical Systems completed in the USA

President & CEO
Atsuhiro Fukui

Crystal Mover Services, Inc. (CMSI) was established in January 2009 as the designated entity to operate and maintain Mitsubishi Heavy Industries, Ltd.’s proprietary, state-of-the-art Automated People Mover (APM) Systems in the United States.

We started providing operations and maintenance (O&M) services for the Hartsfield-Jackson Atlanta International Airport SkyTrain APM in November 2009 and have now expanded our O&M services to a total of eight APM systems at five major international airports (Atlanta, Dulles, Miami, Orlando and Tampa) in the U.S. Since our establishment, CMSI has provided a decade of proven and successful services for these safe and reliable APMs, contributing to the satisfaction of our airport clients through ensuring the highest levels of passenger service while meeting mandatory 24 hours/day, 7 days/week operational requirements.

We take great care to ensure the smooth and timely operation of all of our APMs in order to fulfill our corporate mission,
“Supply Safe, Consistent, and Non-stop APM Services”.

Missions Statement

[CMSI Corporate Vision]

To deliver customer satisfaction through the safe and reliable operation of APM systems

To achieve employee satisfaction through providing a safe, pleasant and challenging work environment

To be a leading company with the highest levels of integrity and ethics in all business dealings

CMSI is continually improving our services (software) and systems (hardware), including:

  1. Improving manuals and procedures
  2. Providing continuous and refresher training
  3. Maintaining effective communication with airport staff and our personnel
  4. Improving upon preventive maintenance procedures and services
  5. Ensuring availability of spare parts
  6. Ensuring timely overhaul/replacement of equipment/units/subsystems/systems

CMSI looks forward to many more years of successful service and to working together with our clients and employees to fulfill our mission!


January 2009 Established as the joint venture company formed by Mitsubishi Heavy Industries America Inc., Sumitomo Corporation of Americas and Sumitomo Corporation
Mr. Michio Koizumi was assigned as President & CEO
HQ is located in Miami, FL
November 2009 Start of O&M service for Atlanta International Airport SkyTrain
December 2009 Start of O&M service for Washington Dulles International Airport AeroTrain
September 2010 Start of O&M service for Miami International Airport North Terminal Skytrain
September 2011 Start of O&M service for Miami International Airport MIA Mover
October 2015 Mr. Michio Koizumi was assigned as Chairman & CEO
Mr. John Champ was assigned as President & COO
September 2017 Start of O&M service for Orlando International Airport B3 Line and South Line
February 2018 Start of O&M service for Orlando International Airport A1 Line
Start of O&M service for Tampa International Airport SkyConnect
April 2018 Mr. Ryohei Funakoshi was assigned as Chairman & CEO
September 2020 James Lillie was assigned as President and COO
April 2021 Mr. James D. Lillie assigned as President & CEO
January 2024 Mr. Atsuhiro Fukui assigned as President & CEO


Crystal Mover Services, Inc. (CMSI) is a dedicated and highly specialized Operations and Maintenance (O&M) organization established by Mitsubishi Heavy Industries America Inc. (MHIA) and Sumitomo Corporation (SC)/Sumitomo Corporation of Americas (SCOA) on January, 2009.

CMSI was established to seamlessly, reliably, and successfully support the O&M needs of the Crystal Mover Automated People Mover (APM) manufactured by Mitsubishi Heavy Industries (MHI) and installed in the United States of America. The Headquarters is located in Miami, with branches in GA, VA and FL.

System service availability and safety are critical aspects of any APM project that cannot be overemphasized. Unexpected system downtime and safety incidents can irreparably damage the reputation of the system owner and negatively impact system ridership levels.
In order to deliver consistent, dependable, and on-time service, an APM system must be operated and maintained with the strictest attention to detail and with intrinsic knowledge of the end product and its various applications. This type of knowledge can only be derived from years of experience successfully implementing, operating, and maintaining these systems. Therefore, the roll of CMSI is extremely important.

MHI's proven, international experience spans a combined history of several decades and includes major APM projects for Miami International Airport (two separate systems), Atlanta Hartsfield-Jackson International Airport, Washington Dulles International Airport, Orland International Airport (three separate systems), Tampa International Airport Hong Kong International Airport (Hong Kong), Changi International Airport (Singapore), Dubai International Airport (UAE), Incheon International Airport (South Korea) and several urban and inter-urban advanced transit systems, worldwide.

As individual companies, MHI and SC represent some of the largest companies in Japan and some of the oldest and most reputable in their respective fields. The combined strengths and resources of MHI and SC help to support CMSI as an organization allowing CMSI to exceed its customers' expectations in adding value to the APM market.

Mitsubishi Heavy Industries' (MHI) storied history begins in 1870, when the company was first established as a trading business by the Iwasaki family. MHI continued its development and began its shipbuilding business in 1884 at Nagasaki Shipyard and Machinery Works. Since that time, the company has evolved into the oldest and by far the largest integrated industrial manufacturer in Japan and one of the cornerstones of the Mitsubishi Group, Japan's biggest industrial group.

With annual sales of over 40 billion dollars, MHI is recognized worldwide for engineering and manufacturing a wide range of products - from advanced transit systems to power systems equipment, marine vessels, aerospace equipment, and various heavy machinery and structural engineering products. In the United States, Mitsubishi Heavy Industries America, Inc. (MHIA) manages MHI's operations from its headquarters office in Houston, Texas.

As one of Japan's largest integrated trading and investment business enterprises, Sumitomo Corporation provides further strength, balance, and stability to the CMSI partnership. Sumitomo's history stretches back almost four decades, and its founding principles emphasize integrity and sound management. One of the important business foundations of Sumitomo is its vast global network comprising approximately 150 offices and almost 800 consolidated subsidiaries and associated companies worldwide.

Sumitomo is actively engaged in a diverse array of industries, and its customers and suppliers are some of the largest and most influential companies in the world. Sumitomo provides expertise to its clients in support of a complete range of products and services, including ground transportation systems, aerospace systems, steel structures, shipbuilding, steam and gas turbine power systems, industrial machinery, and process control systems.
Sumitomo Corporation of Americas (SCOA) is the largest wholly owned subsidiary of Sumitomo Corporation. For more than 20 years, SCOA has been a Prime Contractor in the North American rail transit industry.

SCOA has developed, managed and delivered major transportation projects for Owners such as New York City Transit (New York), Metra (Chicago), Los Angeles County Metropolitan Transportation Authority (LACMTA, Los Angeles), Northern Indiana Commuter Transportation District (NICTD), the State of Maryland Department of Transportation (MDOT), State of California Department of Transportation (Caltrans), and Virginia Railway Express (VRE).

As an organization, CMSI effectively builds upon the history of successful strategic collaboration between the aforementioned companies, combining the resources and experience of three of the most respected names in the transit vehicle manufacturing, implementation, operations, and maintenance field. This invaluable expertise is backed by a proven system service reliability record that is virtually unparalleled in the industry.