Privacy Policy

MHI Aero Engine Service Co., Ltd. recognizes that all personal information managed and used in its business activities must be handled and protected with the utmost care.
Therefore, MHI Aero Engine Service will follow the basic policy stated below.

  1. MHI Aero Engine Service will not acquire any personal information through false or other improper means.
  2. MHI Aero Engine Service will use personal information only to the extent and for the purposes specified, which will be announced or noticed to the persons to whom the information pertains.
  3. MHI Aero Engine Service will endeavor to keep such personal information accurate and up-to-date.
  4. MHI Aero Engine Service will take necessary and appropriate measures to maintain the security of such personal information.
  5. MHI Aero Engine Service will furnish its employees and contractors handling such personal information with the necessary and appropriate guidance and supervision.
  6. MHI Aero Engine Service will not provide personal information to any third party without the consent of the person involved.
  7. If MHI Aero Engine Service receives an inquiry from a person about the use or content of personal information related to that person, it will provide a reasonable response.
  8. If MHI Aero Engine Service receives any complaints regarding the handling of personal information, it will resolve such complaints in a prompt and appropriate manner.
  9. MHI Aero Engine Service will establish rules and management systems for proper handling and protection of personal information and will thoroughly adhere to them.
  10. MHI Aero Engine Service will engage in a strong effort to further enhance personal information protection systems by regularly reviewing and updating all rules and procedures regarding the handling of personal information, including this policy.
  11. MHI Aero Engine Service will comply with all applicable Japanese laws and regulations regarding the handling of personal information.

September 1, 2013
MHI Aero Engine Service Co., Ltd.
Yojiro Kakuma - president

For information regarding the business purposes, the practical handling method of personal information by MHI Aero Engine Service, refer to the following:

1.Use of Personal Information

MHI Aero Engine Service will acquire and use personal information only as needed for its business performance according to its business purposes. (See the end of this page.). The business purposes of personal information are:

  1. To make applications for transactions between MHI Aero Engine Service and its customers and other parties concerned with its businesses; obtain confirmation regarding customers and other parties concerned; review and assess such transactions; execute and manage agreements; and conduct termination and other proceedings following termination of agreements with customers and contractors.
  2. To issue notices regarding improvement of MHI Aero Engine Service products and services and of associated products and services, and respond to customer inquiries regarding such products and services.
  3. To respond to inquiries about the products and services provided by parties having business relations with MHI Aero Engine Service.
  4. To confirm applications for and participation in various training courses, communicate with lecturers, and report on the results of studies and events to the persons involved, and also to provide visitors with access to MHI Aero Engine Service's facilities.
  5. To send publications issued by MHI Aero Engine Service to persons who request them.
  6. To receive applications for employment, communicate with and issue the notification of employment to the applicants, and other issues concerning recruitment activities.
  7. To communicate and conduct transactions with public accountants, attorneys and patent attorneys concerned with the business activities of MHI Aero Engine Service.
  8. To communicate with the officers, directors, employees or any related persons in the affiliates of MHI Aero Engine Service in the course of performance of business activities other than those as stated above.
  9. To issue notices to MHI Aero Engine Service's retired employees and to communicate with the families of MHI Aero Engine Service's employees.
  10. To exchange necessary information between MHI Aero Engine Service and its cooperative, non-regular, temporary, part-time and student workers in execution of contracts with them and performance of their works.
  11. To receive personal information provided for any order-based works and to complete such works within MHI Aero Engine Service's scope of business.
  12. To issue useful notices incidental to the above purposes of use from MHI Aero Engine Service.

MHI Aero Engine Service may provide personal information to a third party with the approval of each respective individual, consign the handling of personal information, or share personal information with a third party to the extent that such personal information is required for the business purposes as stated above.

If any personal information is acquired or used for any other business purposes than those described above, a notice or announcement will be issued separately.

2.Possession of Personal Information

MHI Aero Engine Service possesses and will possess personal information including names, addresses, telephone numbers, FAX numbers, e-mail addresses, gender, ages, memberships, departments and titles of its customers, suppliers and other related companies.
MHI Aero Engine Service does not acquire and possess any personal information that is not required for business purposes.

3.Personal Information Management

MHI Aero Engine Service will take necessary and appropriate measures to ensure the security of the personal information possessed by it and endeavor to maintain the contents of such personal information as accurate and up-to-date to the extent necessary for business purposes.
Personal information which is no longer necessary for business purposes will be disposed of promptly in an appropriate method.

4.Provision of Personal Information to Third Parties

MHI Aero Engine Service will not provide the personal information of any person to any third party without such person's certification, except the following cases:

  1. the provision of the personal information will be suspended upon the individual's request and the matters stipulated for this provision in the Personal Information Protection Act are noticed or easily known to such person;
  2. the work of handling personal information is entrusted, in whole or in part, to any third party to the extent necessary for Mitsubishi Heavy Industries' business purposes.
    • provided, that a confidentiality agreement shall be entered into by and between Mitsubishi Heavy Industries and such entrusted company and that Mitsubishi Heavy Industries will provide necessary and appropriate supervision of such entrusted company;
  3. that MHI Aero Engine Service will disclose the personal information of any specific person with any of its group companies to the extent necessary for business purposes.
    • provided that such disclosure, the nature of the disclosed personal information, the purposes of such disclosure, the name of the responsible party for the management of such personal information shall be noticed or easily known to the person whose personal information has been disclosed; and
  4. such disclosure of personal information to any third party is otherwise authorized under any applicable law or regulation.

5.Contact for Personal Information

For information regarding the specific business purposes, the disclosure, correction and suspension of use of the contents of personal information (hereinafter "inquiries about personal information"), contact the respective departments of MHI Aero Engine Service to which such personal information was provided. (To make inquiries about personal information, it is necessary to submit a completed request form including a valid form of identification. Request forms will be sent from MHI Aero Engine Service on request.)
In the event the department to which the personal information was provided is unknown, or for any inquiry for general information on the process of handling personal information, contact:

MHI AERO ENGINE SERVICE CO., LTD General Affairs Department
〒485-0826
1200, Higashitanaka, Komaki-shi, Aichi Prefecture
TEL:0568-78-0300

Our Corporate Purpose

  1. Sell, manufacture, assemble, install and provide repair and maintenance services of airframes and engines of aircrafts, rockets and missiles and its accessories, components and parts.
  2. Sell, manufacture, assemble, install and provide repair and maintenance services of gas turbine engines and its accessories, components and parts for power generators and marine and ground applications.
  3. Install machines and equipment on-site.
  4. Provide technical educations and trainings, manuals and translations of overseas documents in relation with the preceding items.
  5. Dispatch workers in accordance with the Worker Dispatching Undertakings Act.
  6. All other works and businesses related to the preceding items.

How to Handle Personal Information on the Website

(1) Collection of Browsing History

The Website may use the technology such as access logs or Cookie to acquire your browsing history for your more convenience of use of the Website. The collected historical information is used only for the purposes of higher convenience of use, monitoring the use conditions of the Website and statistic use such as sum-up and analysis for service planning and better service.

Access logs include records of user IP addresses and part of the operating environment, but they cannot identify users.

You can reject to receive Cookie or indicate a warning when you receive Cookie by setting the browser accordingly. If you reject to receive Cookie, you can use the Mitsubishi Heavy Industries Website, but not a part of service.

(2) Others

MHI Aero Engine Service cannot have any responsibility for maintaining the security of your personal information on any other Website linked with the MHI Aero Engine Service Website. If you have any query or inquiry regarding the handling of personal information, make direct access to each relevant Website.